Who are we?
When we refer to ‘we’ (or ‘our’ or ‘us’) we are referring to iTrust Ethics. We are based in Dublin, Ireland and have our registered offices at 5 Fitzwilliam Square East, Dublin, D02 R744, Ireland.
We are independent consultants who provide advisory services across multiple industries. We specialise in regulatory compliancy, assisting organisations to be compliant with legal and regulatory obligations.
How we collect your data and what data is collected
When you visit our website, get in contact with the business or use our services, we collect personal data. The ways we collect this data can be broadly categorised into the following:
Information you provide to us directly:
When you visit or use some parts of our website and/or services we might invite you to get in contact with us and to provide personal data to us, such as your contact details. It might also include other contact with us, such as applications for a job or a placement, or when you sign up to an offering such as a newsletter or “Insight updates”. You are not required to provide us with personal information; however, this may prevent us from providing our products and services to you.
Interaction with our website:
By submitting a request to our website, you consent to us contacting you for this purpose only. iTrust Ethics is committed to protecting and respecting your privacy and we will only use your personal information to administer your interaction with us and to provide the services you requested from us. From time to time, we would like to contact you about our services, as well as other content that may be of interest to you. You can unsubscribe from these communications at any time by communicating with us at email@example.com.
Where we collect personal data, we’ll only process it:
to perform a contract with you, or
where we have legitimate interests to process the personal data and these legitimate interests are not overridden by your rights, or
in accordance with a legal obligation, or
where we have your consent.
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
How we use your data
We use your personal data to provide you with information and services you have requested from us and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you, which may include:
providing you with information you’ve requested from us or information we are required to send to you
operational communications, like changes to our website and services, your websites and services, billing and accounting, project management, security updates and notices, or data protection issues
marketing communications in accordance with your marketing preferences
asking you for feedback.
to support you, which may include interaction with you (whether by email, phone or otherwise) to assist with any queries regarding the services we provide.
to enhance our website and services and develop new ones, by tracking and monitoring your use of the website and services so we can keep improving, or by carrying out technical analysis of our website and services so that we can optimise your user experience and provide you with more efficient tools.
to protect our website and infrastructure so that we can detect and prevent any malicious activity, and make sure that everyone is using our websites and services fairly.
to analyse, aggregate and report, where we may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymised analytics and reports, which we may share with third parties.
How we can share your data
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to you
approved processors and sub-processors of iTrust Ethics where there are adequate technical, organisational and legal safeguards in place, along with appropriate legal bases to protect this sharing of data
regulators, law enforcement bodies, government agencies, courts or other third parties where we think it is lawful, necessary and proportionate to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure.
other people where we have your consent.
We do not distribute, share or sell your personal data with any other services or third parties for their own use, and we do not share your information with third parties without your prior knowledge and consent.
Further information about the recipients or categories of recipients of personal data can be provided upon request from firstname.lastname@example.org.
International Data Transfers
We will only store and process your personal data inside of the European Economic Area (EEA).
How do we protect your data?
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organisational measures in place to make sure that happens.
We employ standard industry operating procedures and internal policies to ensure that your data remains secure, and continually monitor and improve the security of all hosting and storage infrastructure we use to store data.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested, for HR and recruitment purposes, or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our internal data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.
As it is your personal data that we may hold, you have a number of rights over this data. When it comes to marketing communications, you can ask us not to send you these at any time by simply following the unsubscribe instructions contained in the marketing communication, or send your request to email@example.com
Some of your rights over your personal data include:
Right to Basic Information and Transparent Communication (about the personal data we hold about you)
Right of Access (the personal data we hold about you)
Right to Withdraw Consent
Right of Rectification
Right to Erasure (the “right to be forgotten”)
Right to Restrict Processing
Right to Data Portability
Right to Object
Right to lodge a complaint with a supervisory authority
You can exercise these rights at any time by sending an email to firstname.lastname@example.org or by communicating to us by post at 5 Fitzwilliam Square East, Dublin, D02 R744, Ireland.
If you’re not happy with how we are processing your personal data, please let us know by sending an email to email@example.com. We will review and investigate your complaint and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority who will be able to advise you how to submit a complaint.
The Irish Data Protection Authority is the Data Protection Commission which can be contacted as follows:
DATA PROTECTION COMMISSION
21 FITZWILLIAM SQUARE SOUTH
Telephone: 01 7650100 / 1800437 737
How to contact us
If you have a question, query or concern regarding data protection, our websites, or our services please don’t hesitate to get in touch and we would be happy to help.
This can be done by email by sending your question to firstname.lastname@example.org and a member of our team will be in touch, or alternatively by post by sending any correspondence to 5 Fitzwilliam Square East, Dublin, D02 R744, Ireland.